Terms & Conditions

YouandHealth is a Bengaluru Rural–based organic food and wellness brand focused on everyday, honest nutrition. Our current and future product range includes, but is not limited to:

• Cold-pressed edible oils (such as Groundnut Oil, Virgin Coconut Oil, Sesame Oil, Safflower Oil, Avocado Oil, Castor Oil, Rice Bran Oil, etc.)
• Fresh produce (Oyster Mushrooms, Microgreens and related products)
• Dehydrated vegetable, green & fruit powders (such as Beetroot, Carrot, Spinach, Onion, Tomato, Mushroom, Cucumber, Basil/Tulsi, Mint, Amla, Curry Leaves, Moringa, Chickoo, Papaya, Banana, Lemon, etc.)
• Traditional pickles, biscuits and other food products made from the above ingredients

   

Our focus is on organic, chemical-free, eco-conscious and no plastic food products.

We operate primarily through our Website https://youandhealth.in/ and other approved channels. All products sold through our Website are intended for personal consumption and not for commercial resale unless specifically agreed in writing with us.

By using the Website and placing an order, you confirm that:

• You are at least 18 years of age or the age of majority in your jurisdiction, or
• You are accessing the Website under the supervision and consent of a parent/guardian; and
• You are legally capable of entering into binding contracts under applicable law.

   

Your continued use of https://youandhealth.in/ after updates to these Terms will be treated as your acceptance of the revised Terms.

YouandHealth reserves the right to update, modify or revise these Terms at any time, to reflect:

• Changes in our business operations, product range or services
• Updates in applicable laws, regulations or industry practices
• Improvements in user experience, safety or security

   

Whenever we make material changes, we will revise the “Last updated” date at the top of this page. We encourage you to review these Terms periodically on https://youandhealth.in/.

Certain features on our Website, such as viewing order history, saving addresses or managing subscriptions, may require you to create a customer account.

When you create an account on https://youandhealth.in/, you agree to:

• Provide true, accurate and complete information
• Keep your login credentials confidential and secure
• Notify us immediately at support@youandhealth.in if you suspect unauthorised access to your account

   

You are responsible for all activities occurring under your account. We may suspend or terminate accounts that are misused, fraudulent, or created with false information.

We take care to present our products on youandhealth.in as clearly and honestly as possible; however:

• Photographs, colours and packaging shown on the Website may appear slightly different depending on your device, screen and lighting.
• Ingredients, nutritional information and descriptions are provided for general understanding and may be updated or refined over time.
• All products are subject to availability. We may limit quantities, discontinue items, or introduce new products at our discretion.

   

We reserve the right to:

• Refuse any order placed with us
• Limit or cancel quantities purchased per person, per household or per order
• Restrict sales or deliveries to specific geographic regions or pin codes

   

If we modify or cancel an order, we will make reasonable efforts to inform you using the email address or phone number provided at checkout.

6.1 Pricing

• All prices on https://youandhealth.in/ are listed in Indian Rupees (INR).
• Prices are inclusive or exclusive of applicable taxes, as indicated on the product or checkout page.
• We reserve the right to update prices without prior notice; however, changes will not affect orders already confirmed and for which payment has been received.

   

6.2 Payments

We use one or more secure payment gateways integrated with youandhealth.in for processing your orders. By submitting your payment information, you confirm that:

• You are authorised to use the selected payment method
• The details you provide are accurate and complete

   

If your payment fails, is reversed, or flagged as suspicious, we may cancel the order and/or ask you to provide an alternative payment method.

6.3 Discounts & Promotions

From time to time, YouandHealth may offer:

• Discount codes
• Introductory launch offers
• Festive promotions or special bundles (e.g., wellness boxes)

   

Each such offer will have its own validity period, usage conditions and applicable products, which will be mentioned on youandhealth.in or in our communication to you.

We reserve the right to change, withdraw or cancel any promotion at any time without prior notice.

Our Shipping Policy, available on https://youandhealth.in/, explains shipping timelines, delivery partners, pin code coverage, shipping fees and expected delivery times.

In summary:

• We aim to dispatch orders promptly and deliver within estimated timelines; however, delivery dates are approximate and may be impacted by external factors such as courier delays, weather, strikes, or public holidays.
• Once the order is handed over to our delivery partner, the risk of loss or damage may pass to you, but we will assist you in resolving genuine transit issues as per our Shipping and Refund Policies.
• It is your responsibility to provide a complete and correct delivery address and to be available to receive the order.
  
  

If an order is returned to us due to an incorrect address, repeated delivery failures or refusal to accept, we may deduct shipping and handling charges for re-delivery or cancellation, as per our policy.

For any delivery-related queries, you may contact us at support@youandhealth.in or +91 95382 21523.

Because YouandHealth deals primarily with perishable and food-grade products, our returns and refunds are governed by strict quality and hygiene considerations.

Our detailed Cancellation & Refund Policy on https://youandhealth.in/ explains when refunds or replacements may be possible. In general:

• You may be eligible for replacement or refund if:
  • Products are damaged in transit
  • The items received are incorrect (not matching your order)
  • Products are expired or clearly unfit for consumption at the time of delivery
• Many items cannot be accepted back once opened or partially used, for hygiene and safety reasons.
• Issues must be reported within the specific time window stated in our policies (usually within 24 hours of delivery) along with supporting photographs/videos sent to wecare@youandhealth.in.
  
  

If a refund is approved, it will be processed through the original payment method or another method as communicated to you. Processing time may depend on the payment gateway and your bank.

YouandHealth is committed to offering organic-first, chemical-free, eco-conscious food products that are produced under hygienic conditions.

We hold an FSSAI License (No. 11225303000569) and a GST registration (GSTIN: 29CLBPP7769M1Z3) as part of our compliance with Indian food safety and tax regulations.

However, it is important to understand:

• Information on youandhealth.in, including blogs, recipes and product descriptions, is provided for general wellness and educational purposes only.
• Nothing on our Website should be considered a substitute for professional medical advice, diagnosis or treatment.
• Individuals with health conditions such as diabetes, heart disease, kidney disorders, pregnancy, breastfeeding, or known food allergies/intolerances should consult a qualified healthcare professional before introducing any new food products or dietary changes.

We strive to maintain high standards, but natural variations in agricultural produce mean that taste, texture and colour may vary between batches.

If you have specific questions about ingredients, sourcing or processes, you can write to wecare@youandhealth.in.

By purchasing from YouandHealth through https://youandhealth.in/, you agree that:

• Products are for personal, household use unless you have a written agreement with us for commercial or resale use.
• You will follow storage, handling and usage instructions on the product label (e.g., store in a cool and dry place, refrigerate after opening where specified, use a dry spoon, keep away from direct sunlight).
• You will carefully read ingredient lists and allergen information before consumption, especially if you or your family members have known allergies.
  
  

We are not responsible for issues arising due to:

• Incorrect storage
• Ignoring label instructions
• Allergies or reactions not disclosed to or known by us
• Misuse or use of the product beyond its recommended purpose
  

All content made available on https://youandhealth.in/, including but not limited to:

• Text, product descriptions, articles, blog posts and recipes
• Brand name YouandHealth, logo, tagline “Nourishing You, Naturally”, graphics and icons
• Photographs, design elements, layouts and other visual material
  
  

is owned by YouandHealth or used under appropriate licence and is protected by intellectual property laws in India.

You may:

• View, print or download content for personal, non-commercial use only.

You may not:

• Copy, reproduce, modify, republish, upload, post, transmit or distribute any content on youandhealth.in for commercial use without our prior written consent.
  
  

For permissions, please contact info@youandhealth.in.

When you share feedback, reviews, suggestions, images or any other content (“User Content”) with YouandHealth via youandhealth.in, email or social media:

• You confirm that the content is your original creation or that you have the right to share it.
• You grant YouandHealth a non-exclusive, royalty-free licence to use, reproduce, distribute, display, and publish the User Content (for example, in testimonials, social media posts, marketing materials or internal improvements).
• You agree not to submit content that is unlawful, abusive, defamatory, obscene, misleading, discriminatory, or violates any third-party rights.
  
  

We reserve the right, but are not obligated, to edit, moderate or remove User Content that we believe violates these Terms or is inappropriate for our audience.

The Website https://youandhealth.in/ may contain links to third-party websites or services, such as:

• Payment gateways
• Logistics partners
• Social media platforms
• External blogs, articles or resources
  
  

These links are provided for convenience. We do not control or endorse third-party sites and are not responsible for their:

• Content or accuracy
• Terms of use or privacy practices
• Availability or performance
  
  

Your use of third-party websites or services is governed by their respective terms and privacy policies.

We respect your privacy and are committed to safeguarding your personal data.

Any personal information you share with YouandHealth—such as your name, email, phone number, shipping address and payment details—is collected, stored and processed in accordance with our Privacy Policy, available on https://youandhealth.in/.

In summary:

• We use your information to process orders, improve our Services, communicate with you and send you updates or offers (where you have consented).
• We implement reasonable technical and organisational measures to protect your information, but no system can guarantee absolute security.

For any privacy-related questions, you may reach out to wecare@youandhealth.in.

To the maximum extent permitted by law:

• YouandHealth, its owners, employees, associates and partners shall not be liable for any indirect, incidental, consequential or special damages arising out of or in connection with your use of our Website, Services or products.
• Our total aggregate liability for any claim related to a specific order or product shall not exceed the amount actually paid by you for that order or product.
  
  

Nothing in these Terms affects any statutory rights you may have as a consumer under applicable Indian law.

You agree to indemnify, defend and hold harmless YouandHealth, its owners, employees and authorised representatives from and against any claims, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising from:

• Your breach of these Terms
• Your misuse of the Website, Services or products
• Your violation of any applicable laws or third-party rights
  

These Terms shall be governed by and construed in accordance with the laws of India.

Subject to applicable consumer protection laws, any disputes arising out of or in connection with these Terms, our Website or our products shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.

If any provision of these Terms is held to be invalid, illegal or unenforceable by a competent court, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall continue in full force and effect.

If you have any questions about these Terms & Conditions, or require clarification on any point, please contact us using the details below:

YouandHealth

Registered Office: 288/63, Parimala Nagar, Near Veeraiah Enclave, Arisinakunte, Nelamangala, Bengaluru Rural, Karnataka, 562123, India
Phone: +91 95382 21523
Email (General): info@youandhealth.in
Email (Support & Orders): support@youandhealth.in
Email (Care & Feedback): wecare@youandhealth.in
Website: https://youandhealth.in/
GST Number: 29CLBPP7769M1Z3
FSSAI License Number: 11225303000569