Last updated: [01-03-2026]
Your privacy matters to us,
This Privacy Policy explains how YouandHealth (“we”, “us”, “our”) collects, uses, shares and protects your personal information when you visit or make a purchase from https://youandhealth.in/ (the “Website”) or interact with us through our other channels.
By using our Website, placing an order, contacting us, or subscribing to our updates, you agree to the practices described in this Privacy Policy.
1. Who We Are
YouandHealth is a Bengaluru Rural–based organic food and wellness brand focused on clean, chemical-free, eco-conscious products such as cold-pressed oils, fresh oyster mushrooms, microgreens, and dehydrated vegetable and fruit powders.
Business Details:
This policy applies to all orders placed directly on https://youandhealth.in/ unless otherwise mentioned.
- Brand Name: YouandHealth
- Tagline: Nourishing You, Naturally
- Website: https://youandhealth.in/
- Registered Office: YouandHealth, 288/63, Parimala Nagar, Near Veeraiah Enclave, Arisinakunte, Nelamangala, Bengaluru Rural, Karnataka, 562123, India
- GST Number: 29CLBPP7769M1Z3
- FSSAI License Number: 11225303000569
- Contact:
Phone: +91 95382 21523
Email (General): info@youandhealth.in
Email (Orders & Support): support@youandhealth.in
Email (Care & Feedback): wecare@youandhealth.in
2. What This Policy Covers
This Privacy Policy applies to:- Visitors and customers using https://youandhealth.in/
- People who place orders or create accounts on our Website
- People who subscribe to our newsletters, offers and updates
- People who contact us via email, phone, WhatsApp, contact forms or social media
3. Information We Collect We collect information to process your orders, improve our services and communicate with you meaningfully. We keep it as minimal and relevant as possible.
3.1 Information you provide directly when you interact with us,- Identity details
-
- Name
- Username / account name
- Contact details
- Phone number
- Email address
- Billing and shipping address
- Order & transaction details
- Products you buy
- Date and value of orders
- Payment method used (we do not store full card or UPI credentials; these are handled by our secure payment gateway).
- Account information
- Login ID and password (passwords are stored in encrypted form by the platform)
- Saved addresses and preferences
- Communication details
- Messages you send via contact forms, email, phone, WhatsApp or social media
- Feedback, reviews, ratings and survey responses
- Other information you choose to share
- Special instructions for orders
- Voluntary details shared in feedback or queries
- Technical data
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, click patterns
- Usage data
- How you navigate the Website
- Products viewed, added to cart, wishlisted
- Referral source (e.g., search engine, social media, external link)
- Payment gateways – payment confirmation status, transaction IDs (not card details)
- Courier/logistics partners – delivery status and related updates
- Email/marketing tools – campaign performance, open and click rates
- Social media platforms – if you interact with us through platforms like Instagram, Facebook, etc.
4. How we use information
We use your information strictly for purposes connected to your relationship with YouandHealth.
4.1 To process and deliver orders
- Create and manage your customer account
- Confirm and fulfil your orders
- Arrange shipping and delivery to your address
- Send order confirmations, invoices and delivery updates
- Handle cancellations, replacements or refunds as per our policy
4.2 To communicate with you
- Respond to your questions, support requests and feedback
- Share important information about your orders, payments or account
- Send reminders, product usage tips and service-related messages
4.3 To personalise your experience
- Show products, offers or content that may be more relevant for you
- Remember your preferences, such as saved addresses or previously viewed products
4.4 For marketing (with your consent)
- Send you newsletters, launch updates, wellness tips and offers related to YouandHealth
- Share information about new products, seasonal promotions and subscription options
You can opt out of marketing communications at any time using the “unsubscribe” link in our emails or by writing to wecare@youandhealth.in.
4.5 For business, legal and security purposes
- Improve our Website, products and services
- Monitor and prevent fraud or misuse of our Website
- Comply with applicable laws, taxation rules (using our GST number 29CLBPP7769M1Z3) and food safety obligations (via our FSSAI License No. 11225303000569)
- Enforce our Terms & Conditions and other policies
We do not sell your personal information to third parties.
5. Legal Basis & Consent
We collect and process your personal data base on one or more of the following:
- Your consent (e.g., signing up for newsletters, submitting forms)
- The need to perform a contract with you (e.g., fulfilling orders placed on our Website)
- Our legitimate interests in running and improving our business (e.g., preventing fraud, analytics, service improvement)
- Compliance with legal obligations under applicable Indian law (e.g., tax records, FSSAI-related requirements)
You can withdraw your consent for non-essential processing (like marketing) at any time by contacting us.
6. Cookies & Similar Technologies
Like most website, youandhealth.in uses cookies and similar technologies to:
- Remember your preferences and login sessions
- Keep items in your cart and streamline checkout
- Understand how visitors use our Website (so we can improve navigation and content)
Types of cookies we may use:
- Strictly necessary cookies – required for core site functionality (e.g., cart, checkout, login).
- Performance & analytics cookies – help us understand which pages and products are most visited.
- Preference cookies – remember your chosen language, region or previous selections.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect how the Website works for you.
If we use third-party analytics tools (such as Google Analytics or Meta Pixel), they may also set cookies to collect aggregated, anonymised data about Website usage.
7. How We Share Your Information
We share your personal information only with trusted partners and only to the extent necessary for serving you:
7.1 Service providers
- Payment gateways – to securely process your payments; we do not store full card/UPI details on our own servers.
- Courier and logistics partners – to deliver your orders to your chosen address.
- IT and hosting providers – to host our Website and maintain technical infrastructure.
- Email/SMS/WhatsApp communication tools – to send you order updates, support responses and (if consented) marketing messages.
- These partners are expected to follow appropriate data protection and confidentiality practices.
- Comply with applicable laws, legal processes or requests from government authorities
- Respond to legal claims or enforce our rights
- Protect the safety, rights or property of YouandHealth, our customers or the public
8. How long We Keep Your Data
We retain your personal information only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including:
- To fulfil orders and provide services
- To comply with legal, accounting and tax obligations
- To resolve disputes and enforce our agreements
Examples:
- Srder and billing information – kept for a period required under Indian tax and accounting laws.
- Account information – retained while your account is active. If you request account deletion, we may still retain limited information as required by law or for legitimate business needs.
- Marketing data – retained until you unsubscribe or withdraw consent.
When data is no longer needed, we will delete it or anonymise it in a reasonably secure manner.
9. Your Rights & Choices
We want you to stay in control of your information. Subject to applicable law, you may have the right to:- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data, where legally allowed
- Restrict or object to certain processing activities
- Withdraw consent for marketing or non-essential communications at any time
- Update preferences regarding how we contact you
- Unsubscribe from marketing emails by using the “unsubscribe” link in our emails or writing to support@youandhealth.in
- Update your contact details and saved addresses by logging into your account on https://youandhealth.in/
10. Children’s Privacy
Our Website and products are primarily intended for adults and families. We do not knowingly collect personal information from children under 18 without parental consent.- If you are under 18, please use the Website only under the supervision of a parent or guardian.
- If you believe that a child has provided personal information to us without appropriate consent, please write to wecare@youandhealth.in and we will take reasonable steps to delete such information.
11. Data Security
We take the security of your information seriously and use reasonable technical and organisational measures to protect it, such as:
- ISecure (HTTPS) connections on our Website
- Encrypted password storage via the platform
- Limited access to personal data on a need-to-know basis
- Working with reputed payment gateways for online transactions
However, no system is completely foolproof. We cannot guarantee absolute security of data transmitted over the internet. You are responsible for:
- Keeping your account password confidential
- Logging out from shared or public devices
- Informing us promptly at support@youandhealth.in if you suspect any unauthorised use of your account
12. Third-Party Links
Our Website may contain links to third-party websites, apps or services (for example, payment gateways, social media, blogs or partner sites).
- We are not responsible for the privacy practices or content of third-party sites.
- Your use of such websites will be governed by their own terms and privacy policies.
We recommend reviewing the privacy policy of any external site before sharing personal information there.
13. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:- Changes in our products, services or business practices
- Changes in applicable laws (including Indian data protection laws)
- Feedback and suggestions from our customers
- Update the “Last updated” date at the top of this page
- Make the revised Policy available on https://youandhealth.in/
14. How to Contact Us
If you have any questions, concerns or requests related to this Privacy Policy or your personal information, you can reach us at:
Registered Office: 288/63, Parimala Nagar, Near Veeraiah Enclave, Arisinakunte, Nelamangala, Bengaluru Rural, Karnataka, 562123, India
Phone: +91 95382 21523
Email (General): info@youandhealth.in
Email (Support & Orders): support@youandhealth.in
Email (Care & Feedback): wecare@youandhealth.in
Website: https://youandhealth.in/